Customer's Comments

Jude Sime - Lincoln

Great service, I received the coal bucket today. I know it says next day delivery but wasn’t expecting it due to time of year.
Thank you

Barry Carrington. - Notts

Received parkray door glass this morning, orderd & deliverd in 36 hours i am highly delighted with your service it has been a pleasure to do business with you.

Mills - Norfolk

I Just purchased (over the phone) an Ecofan from you. What excellent service, received next day. Many thanks most impressed.

Sue Benson - Lancs

Love the Reviber Plus but have already tried it out before my sister inlaw has one well worth the money

Mrs Brightwell - Wellingborough

I am delighted with the Grenadier firelighter after 50yrs of paper and sticks it is wonderful thank you.

Jill Fletcher - Sheffield

Hi...just to let you know 2 cans of spray paint here safe and sound. Thankyou for an excellent service!!!!!!!!!!

Janet Proudlock - Lockerbie

Please may I take this opportunity to thank you for such an efficient well managed website and speedy delivery of my order it was second to none and I just wanted to thank you for that.

Sven Harding - Hastings

Hi Roy - just to say the solid fuel kit arrived on Monday morning - which was great. Thanks for sorting it out. We will definitely recommend your company to anybody else we know buying similar stuff.

Fanthorpe - Ireland

I thank you for your great service. It was fast and efficient. Thank you once again.

Ms A Smith - Derby

Just a quick note to say thank you for your excellent service. Further to your message left, my Body Sculpture vibration trainer turned up as promised and packed well. It's refreshing these days for a company to keep a customer up to date on delivery dates and times and to manage their expectations. The trainer is working really well - I can already feel the benefits! Great product and even better service. Thanks again.

Karen Mclean - Buckie

Just to let you know that I am very pleased with the Body Sculpture Vibration Trainer which arrived today. It was easy to assemble and is working like a dream so the first machine I ordered from another supplier was obviously faulty. I did phone and asked for a message to be passed on but I thought I would email as well. Thank you very much. Karen McLean

Ms Pemberton - Leeds

Just a quick note to express my thanks on your high level of customer service. I have been so distressed since breaking my stove glass on Boxing Day and I contacted you on Friday 29th Dec to order a replacement stove glass. I was told that I would receive it on Thurs 4th Jan. Low and behold my door knocked on Weds 3rd Jan and it was my stove glass - I'm so impressed by your service - Thank you very much - saying that I haven't opened it as yet as I had to get off to work - but I'm sure it will be fine. Once again thank you for your speedy service

Lorraine - Stoke on Trent

Thankyou very much for your help, I can now thaw out in time for Christmas. It is not often that people write with praise and thanks, but I just wanted you to know that we are very impressed with your service.

Linda Sleep - Devon

Just wanted to say thank you very much for such an excellent service - the stove thermometer arrived this morning.

Mr M L Carthew - Isle of Man

Just a quick note to say thanks for great service - many claim to provide it but few actually do. Many thanks again.

Mr Taylor
- Kilmacolm

Following our recent conversation, I was delighted to recieve a complete cromwell firebasket on the following Tuesday. This was double packed and arrived savely without damage. Thank you for your prompt response.

Mrs. Kim Bonning - Essex

Thanks so much for such a great service. I would recommend you to anyone for your efficiency and quality.

Bill Larke - Gwent

Thank you very much Roy for your prompt & efficient service. The woodburner stove glass fitted perfectly and all is well. Please feel free to post this as a testamonial on your site if you wish - apologies for taking this long to contact you!

Lesley Wiggins - Essex

My Power Vibration Trainer arrived this morning, and it's fantastic. Thank you for the amazingly fast and helpful service.

Mr Brown - County Durham

Just a quick note to say thanks for your excellent service and fast response to my enquiries. Replacement stove glass has now arrived safely.

Bill Smith - Merseyside

My sparkguard arrived Wednesday morning as promised - I'd like to thank you for such a prompt and speedy delivery. Many thanks

Patricia Mcabe - Fife

Body Scuplture vibration trainer arrived in Glenrothes this morning before 10am. Thank you for all your help and professional service.

Pete Shoemark - Yeovil

Just to let you know that the replacement stove glass arrived safely yesterday. Many thanks for the quick delivery and your help with getting the size right.

Gillian Holland - East Grinstead

Just a quick email to say how impressed I am with your excellent service and easy to use website. Thank you!

Stephen Jordan - Chipping Norton

My stove glass arrived safely yesterday! Great service and half the price the manufacturer's wanted. Well done!

Christine Westhead

Just to let you know the replacement glass strips and cord which I ordered by phone has arrived safely. Many thanks for a fabulous service!
Have a Happy Christmas.

M Franks - Devon

Just a quick "note" to say Thank You for the Companion Set which arrived here yesterday (Tuesday). Considering this was only ordered on Thursday, I consider this wonderful service.

Thanks to all concerned, and a Happy Christmas to you all.

Leo Zwalf - Middlesex

Just thought I'd drop you a quick note to say that the package just arrived. Many thanks for your help in this - have a great Christmas and new year!

Christine - York

Just a short note, to say we have received the ash pan safe & sound, it fits PERFECT! Thank you for the speedy service, it is very much appreciated, Fantastic!

Dot Mullins - Lanarkshire

Thank you for very speedy delivery of replacement glass panel for stove. Ordered and arrived next day, very impressed.

Mark - Spalding

Just want to say thank you for the stove glass we received it this morning and it is now fitted and got a fire once again thank you.

Carol Backhurst - Dorset

Just a quick note to say that the fire screen arrived safely on Friday as promised and to thank you for your excellent service.

Ann Jackson - Co Durham

Thank you very much for the quick delivery I received the glass firescreen on 29th and it was definately worth waiting for. I am so pleased with it.

Again thank you for your time.

Stan Massow - Surrey

Goods received, thank you. A first class service - ordered on-line Thursday evening, delivered first post Saturday morning.

Miller - Gosport

Just received the glass. Thank you very much for the service. If you ever need a recommend, try me.

Tony Forster - Guernsey

I felt that I should record my thanks for the speed, and the service, that I received from you. The glass and the receipted invoice both arrived today. I shall certainly pass on your name to the many wood burners we now have in Alderney and who all tend to appear at the tip in search of waste timber.

Colin Duncan - High Wycombe

Just a short note to inform you that the glass for the wood burning stove arrived safely on Friday morning. The glass fits perfectly in the door. Thank you for your prompt and courteous response to my order.

Mr Munro - Glasgow

Just wanted to say a quick thank you for all your help on the fret set purchase. It arrived on Tuesday and it fits in very nicely and looks good too.

Nigel Fowler - Rochdale

I would just like to express my sincere thanks for your speedy delivery of the stove glass i ordered around midnight on Thursday / Friday.

Having to go online at that time of night having just cracked the stove glass when banking up for the night, I was very impressed by your website being clear and easy to navigate.

Furthermore, to have the new glass delivered the following morning, barely 24 hrs later I was thrilled and the stove is now back in use again.

Thanks again for such a professional service - I have bookmarked your site and will recommend you on.

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